Terms of Service
OVERVIEW
Welcome to Rainbae! The terms “we”, “us” and “our” refer to Rainbae. Rainbae operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Rainbae is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
1. Access and Account
To use the Services, you may be asked to provide certain information, such as your email, billing, and shipping details. You represent and warrant that all information provided is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and all activity under your account.
2. Our Products
We make every effort to display accurate product information. However, colours and appearance may vary depending on your device settings. Descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
3. Orders
Placing an order is an offer to purchase. Rainbae reserves the right to accept or decline any order. Your order is only accepted once payment is processed and you receive confirmation. Orders are subject to our Refund Policy. You warrant that your purchases are for personal use and not for resale or export.
4. Prices and Billing
Prices are listed in your checkout currency and may not include shipping, handling, taxes, or customs charges unless stated. Promotions may have separate terms.
You agree to provide accurate and current payment details and authorise us to charge your chosen payment method.
5. Shipping and Delivery
We use reputable carriers to deliver your order. Delivery times are estimates and may vary. While we are not responsible for carrier delays, for customers in the UK your statutory rights apply, and we remain responsible until goods are delivered to you.
6. Intellectual Property
All trademarks, text, images, graphics, logos, and other content on the Services are the property of Rainbae or its licensors. You may not copy, reproduce, or use them without prior written consent.
7. Optional Tools
You may have access to third-party tools or features. These are provided “as is” and Rainbae is not responsible for their performance or terms.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the accuracy, content, or security of third-party sites. Your interactions with third parties are at your own risk.
9. Relationship with Shopify
Rainbae is powered by Shopify. Purchases made in our store are with Rainbae, not Shopify. Shopify is not responsible for your transactions with us.
10. Privacy Policy
Personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. Please review both before using our Services.
11. Feedback
If you provide us with feedback, ideas, or reviews, you grant Rainbae a worldwide, royalty-free licence to use such feedback for any purpose.
12. Errors and Inaccuracies
We reserve the right to correct errors or update information, including pricing, at any time without prior notice, even after an order has been submitted.
13. Prohibited Uses
You may not misuse the Services, including by transmitting malware, infringing intellectual property, harassing others, or engaging in fraudulent activity. We may suspend or terminate your account for violations.
14. Promotions and Competitions
From time to time, Rainbae may run promotions, discounts, or competitions. These are subject to specific promotional terms, which may override these Terms. Promotions are limited in availability, non-transferable, and may be withdrawn at any time.
15. Community Guidelines
We welcome contributions from our community, provided they are respectful, authentic, relevant, and safe. Rainbae reserves the right to moderate or remove content that violates our values or these Terms.
16. Termination
We may terminate or suspend your access at any time without notice if you breach these Terms.
17. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available.” Rainbae disclaims all warranties, express or implied, except as required by law.
18. Limitation of Liability
To the maximum extent permitted by law, Rainbae shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Services or products.
19. Indemnification
You agree to indemnify and hold harmless Rainbae, our affiliates, and partners from any claims arising out of your breach of these Terms or misuse of the Services.
20. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
21. Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and Rainbae.
22. Assignment
You may not assign your rights under these Terms without our consent. Rainbae may assign its rights without restriction.
23. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong. For customers in the UK, nothing in these Terms affects your statutory rights under UK consumer law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
24. Changes to Terms
We may update these Terms from time to time. Material changes will be notified in accordance with applicable law. Continued use of the Services constitutes acceptance of the revised Terms.
25. Contact Information
Rainbae Co. Ltd.
Email: hello@rainbae.com
Business Address: 12A, Hing Yip Centre, Hing Yip Street, Kwun Tong, Hong Kong
Business Registration Number: 71623469-000-02-25-A
